Solution
BuiltThe whole outpatient day, on one record.
Registration, queue, consultation, pharmacy, laboratory and the bill, for a clinic that wants one system rather than four that do not speak to each other.

Clinic management software runs an outpatient practice: it registers patients, manages the queue, records the consultation, and bills for it. The test of a good one is whether those four things share a record, because when they do not, someone re-types everything and the numbers stop agreeing.
One record, four desks
The front desk, the doctor, the pharmacy counter and the cashier all work against the same visit. Nothing is re-keyed between them, which is where most of a clinic’s errors and most of its lost revenue come from.
- Registration with duplicate detection, and a QR link so patients can send details ahead
- A token queue and an arrivals board, with walk-ins and appointments in one list
- Configurable vitals, taken wherever your clinic takes them
- Prescriptions printed or handed over, with coded diagnoses behind them
- Pharmacy and laboratory posting back to the same visit
- One invoice at the end, from your own price list
The doctor’s side of it
A chart that opens with what the doctor needs to see, namely the treatment case this visit belongs to, past visits and documents, and a consultation that can be signed and, when it needs correcting, amended without the signed version being overwritten.
- Chief complaints, examination and coded diagnosis (ICD-10)
- Prescription with drug search showing price and stock
- Laboratory orders raised from the consultation, tracked to result
- A signed note corrected by amendment, with a field-level record of what changed
- Prescription templates and per-clinician favorites(planned)
How it runs
- 01
Before the visit
The patient books through your branded link or the front desk books them. Either way they arrive in one queue.
- 02
Arrival
Check-in issues a token. Vitals are recorded at the point your clinic actually records them.
- 03
Consultation
The doctor writes the note, prescribes, and orders whatever is needed. The prescription is printed on your letterhead.
- 04
Exit
Pharmacy and laboratory charges land on the same invoice as the consultation fee. The cashier collects once.
What this does not do
There is no WhatsApp dispatch of prescriptions or reports yet, and no automated appointment reminders. Email is wired and SMS is waiting on the last step of India’s DLT registration. Telemedicine is planned, not built. If those are the reasons you are switching, this is not the quarter to switch.
The modules behind it
Patient Management
BuiltOne record per patient, from first visit onward.
Appointment Management
BuiltBooking against a doctor's slots, without double-booking.
OPD & Check-in
BuiltFront desk to consult, with a live token queue.
Clinical Workflow (EMR)
BuiltConsultation notes, ICD-10 coding, and prescriptions.
Questions we are asked
Can patients book online?
Yes. Your clinic gets its own QR link and URL; a patient books into a request queue that your front desk approves. The tenant is resolved server-side from an opaque token, so the link cannot be tampered with to reach another clinic.
Do we need to buy the pharmacy and lab modules?
No. Modules are enabled per hospital, and a clinic without an in-house pharmacy simply does not turn it on.
Is billing GST-ready?
Invoice lines carry a tax rate and the tax is computed per line, and pharmacy items carry HSN/SAC. What is not built yet is a CGST/SGST split on the printed invoice and a periodic GST summary, and those are scheduled.
How long does setup take?
Onboarding is guided rather than self-serve, because your branches, roles, price list and workflow have to be right before the software means anything. That is a conversation, and it is included on every plan.
Other solutions
Hospital Management System (HMS) Software in India
BuiltOne platform for patients, appointments, OPD, the consultation record, pharmacy, laboratory and billing, with tenant isolation enforced in the database and every module a switch your hospital actually controls.
EMR Software for Doctors
BuiltComplaints, examination, coded diagnosis, prescription and orders, in one screen, on the chart the front desk already opened.
EHR Software, ABDM-Ready
PlannedABHA identity, care contexts, consent artefacts and FHIR record bundles. Built to Milestones 1 to 4, verified in the sandbox, and not certified.
Laboratory Management System (LIS) Software
BuiltA test catalog you control, orders raised in the consultation, results entered against them, and a report printed on your letterhead.
Pharmacy Management Software
BuiltA drug catalog with batch and expiry, dispensing tied to the consultation, and the charge on the same invoice as everything else.
Telemedicine Software for Clinics and Hospitals
PlannedVideo consultation with consent capture, a session record, an e-prescription and payment, designed against the Telemedicine Practice Guidelines, and scheduled rather than shipped.
See it running with your own workflows.
Book a walkthrough and we will map your clinic or hospital onto the platform, module by module.