The modular hospital management system for Indian healthcare.
Patients, appointments, EMR, pharmacy, lab, and billing in one system. Turn on only the modules each hospital needs.
Onboarding is guided by our team. No credit card, no self-serve setup.
Isolated per tenant
PostgreSQL row-level security keeps one hospital's data unreachable from another. Tested on every module, not assumed.
India-resident by design
Built to run on India-resident cloud infrastructure, with health data kept in-region.
Auditable by design
An append-only audit trail records every change and security event, and is kept for 180 days and queryable.
Encryption and least privilege
TLS 1.2 or later on every connection, stored credentials encrypted with AES-256, and a least-privilege architecture.
- Patient ManagementEnabled
- AppointmentsEnabled
- PharmacyEnabled
- LaboratoryEnabled
- Radiology & PACSOff
- Operation TheaterOff
The model
Buy only what you need. Turn on the rest later.
Each module is installable and billable on its own. A single-doctor clinic can run just patients, appointments, and billing, while a hospital chain runs the full set, all from the same platform.
- Modules are entitlements per hospital, not code forks.
- Entitlement and user access are separate levers.
- Add a module the day the hospital is ready for it.
Modules
Everything a clinic needs on day one.
The seven core modules cover the full outpatient journey, from the front desk to the pharmacy counter. Inpatient, critical care, theater, diagnostics and operations modules are built too, and the catalog marks every module with its status.
Every module marked Built is implemented and in verification ahead of our first release; none is yet running in a paying customer’s hospital. Everything marked Awaiting certification is built and tested but waits on an outside certification, and everything marked Planned is scheduled scope from our product plan. Neither is something you can use today.
The outpatient journey, end to end
Register a patient, book the visit, run the consult, dispense, test, and bill, without leaving the platform or re-keying a name.
Patient Management
BuiltOne record per patient, from first visit onward.
Learn moreAppointment Management
BuiltBooking against a doctor's slots, without double-booking.
Learn moreOPD & Check-in
BuiltFront desk to consult, with a live token queue.
Learn moreClinical Workflow (EMR)
BuiltConsultation notes, ICD-10-CM coding, and prescriptions.
Learn morePharmacy Management
BuiltDispensing against prescriptions, on batch-aware stock.
Learn moreLaboratory Management
BuiltOrder to result, tracked through the worklist.
Learn moreBilling & Payments
BuiltOne invoice across consultation, pharmacy, and lab.
Learn moreSee all 25 modules
Nursing, radiology, IPD, OT, insurance, HR, and more, plus telemedicine and ABDM, each marked with what is built and what is planned.
Explore the catalogOne tenant can never see another's data.
Isolation is enforced at the database layer with PostgreSQL row-level security, and it is tested on every module, not assumed. Every meaningful action lands in an append-only audit trail.
- Row-level isolation per tenant
- Append-only audit of every change
- TLS 1.2+ encryption in transit
- Hosted in India, kept in-region
| Event | Actor | Time |
|---|---|---|
| appointment.book | reception@brightcare | 12:04:19 |
| patient.view | dr.mehta@brightcare | 12:03:56 |
| permission.grant | admin@brightcare | 11:58:02 |
| auth.login | dr.rao@brightcare | 11:41:30 |
Every role sees exactly its own work.
Permissions are checked on the server for every action. Staff see the modules, screens, and data their role allows, and nothing else.
Receptionist
Register patients, book and check in appointments, manage the front-desk queue.
Doctor
Open an encounter, record vitals and SOAP notes with ICD-10-CM coding, and issue prescriptions and lab orders.
Nurse
Chart vitals and nursing notes on the ward, give medicines from the MAR, triage in emergency, and run the sterilizer.
Pharmacist
Dispense against prescriptions and manage stock by batch and expiry, first-expiry-first-out.
Lab Technician
Work the order-to-result worklist, record collection, and enter results against reference ranges.
Accountant
Raise the visit invoice, record part payments, and see the day's collections in the reports.
Organization Admin
Manage users, roles, branches, and branding across the organization, with full visibility inside the tenant.
Branch Admin
Run a single branch, its users and day-to-day operations, within the organization's rules.
Included with every plan
The platform core, in every hospital.
These are never a line item. Whatever modules a hospital turns on, they sit on the same secure, multi-tenant foundation.
Tenant & branch isolation
Every hospital's data is isolated at the database layer with PostgreSQL row-level security. Unlimited branches per tenant.
Role-based access control
Fine-grained permissions per role, per-user overrides, and time-bound grants. Explicit deny always wins.
Module entitlements
Turn modules on per hospital as entitlements, not forks. Entitlement and user access are separate levers.
Immutable audit trail
Every change and security event is written to an append-only log that the application never deletes.
Notifications
One communication service for email, SMS and WhatsApp, with idempotency on every send. Patient SMS and WhatsApp go through your hospital’s own accounts and approved templates.
Financial infrastructure
Invoice, payment, tax, and receipt primitives live in one place; every billing module builds on them.
Standards
Built on the standards Indian healthcare uses.
The codes, data models and rules the product works with today, and what is still ahead, each marked as such.
- ICD-10-CMDiagnosis coding
- LOINC®Lab test codes
- HL7®FHIR®ABDM record formatAwaiting NHA certification
- TRAIDLTRegistered SMS
- ABDMABHADigital health IDAwaiting NHA certification
- NABHQuality indicatorsPlanned
- ISO/IEC27001Security certificationFuture scope
- HIPAAUS privacy lawFuture scope
- Awaiting NHA certification:
- HL7 FHIR®, ABDM and ABHA. Built. ABHA, record sharing and record requests have run end to end in the NHA sandbox, and the records are not yet checked with the official FHIR validator. Not certified by the National Health Authority yet.
- Planned:
- NABH. On the roadmap. Not built yet.
- Future scope:
- ISO/IEC 27001, HIPAA. A goal for later. Not started, and not held today.
Names are used only to describe compatibility and imply no endorsement, accreditation or certification. ICD-10-CM is maintained by the US National Center for Health Statistics. LOINC is a registered trademark of Regenstrief Institute, Inc. HL7 and FHIR are registered trademarks of Health Level Seven International. ISO/IEC 27001 is a standard of ISO and IEC. NABH is the National Accreditation Board for Hospitals and Healthcare Providers.
See it running with your own workflows.
Book a walkthrough and we will map your clinic or hospital onto the platform, module by module.