Who it is for
BuiltSeveral doctors, one patient record, no argument about the queue.
Per-doctor availability and per-doctor queues on a shared record, with roles that actually differ and an audit trail that names a person.
A polyclinic is not a bigger clinic. It is several practices sharing a front desk, a waiting room and a patient record, and the software problem is keeping their schedules, queues and revenue separate while the record stays shared.
Shared record, separate practice
One patient, seen by three doctors, has one chart and one history, and each doctor has their own availability, their own queue and their own consultations.
- Weekly availability per provider, so booking cannot overflow a doctor’s hours
- The arrivals board filtered by provider
- Treatment cases, so a follow-up attaches to what it follows
- A fee schedule that can differ by department and visit type
- Departments and providers as first-class records
- Doctor-wise revenue reporting(planned)
Roles that genuinely differ
Receptionist, doctor, pharmacist, laboratory technician, cashier and administrator each hold a different permission set, and a permission can be granted or denied to one person temporarily, with an expiry, and audited. An explicit denial beats the role that grants it. A locum for two weeks is a grant that ends by itself.
- Role-based access, enforced server-side on every request
- Per-user grants and denials, time-bound and audited
- A refusal screen that says whether it is a subscription or a permission problem, and which of your roles hold the key
What this does not do
Doctor-wise revenue, the report a polyclinic owner asks for first, is not built. Neither is doctor commission calculation. Both are scheduled, and both are on the list precisely because polyclinics keep asking. There is also no messaging channel yet, so appointment reminders across several doctors are still phone calls.
The modules behind it
Appointment Management
BuiltBooking against a doctor's slots, without double-booking.
OPD & Check-in
BuiltFront desk to consult, with a live token queue.
Clinical Workflow (EMR)
BuiltConsultation notes, ICD-10 coding, and prescriptions.
Billing & Payments
BuiltOne invoice across consultation, pharmacy, and lab.
Questions we are asked
Can each doctor have different consultation fees?
Yes. The fee schedule varies by the dimensions a real tariff turns on, which covers this without a special case.
Can we see revenue by doctor?
Not yet, and it is the gap we hear about most from polyclinics. It is scheduled.
Can a doctor see another doctor’s patients?
That is a permission decision your administrator makes, not something we decide for you. The record is shared; who may read the clinical block is configurable, and a denial applies immediately and is audited.
Can we stop the administrator reading the chart?
Yes. Deny the clinical permission on that account. An explicit denial beats the role, applies immediately, can be time-bound, and is audited.
Other kinds of practice
Clinic Software for an Individual Doctor
BuiltRegister a patient, write the consultation, print the prescription, take the payment. On the same platform a 200-bed hospital runs, not a cut-down copy of it.
Clinic Management Software in India
BuiltFront desk, doctor, pharmacy and cashier working from the same visit, which is where a clinic’s lost revenue and re-typed data both come from.
Software for a Diagnostic Center or Pathology Lab
BuiltA test catalog you control, results entered against real orders, a pending-work report, and reports printed with your branding.
See it running with your own workflows.
Book a walkthrough and we will map your clinic or hospital onto the platform, module by module.